Privacy Policy syukur66 – Member Personal Data Protection

1Introduction & Scope of This Policy

Welcome to the syukur66 Privacy Policy page. We understand that privacy is a matter of utmost importance to every user on our platform. This document aims to transparently and honestly explain how syukur66 handles your personal data — from how it is collected, what it is used for, who may access it, and how you can control it.

This Privacy Policy applies to all users of the syukur66 platform, including those who browse our website, register as new members, use our mobile app, or interact with our customer support team through any communication channel. It covers all services offered by syukur66, including slots, Live Casino, sports betting, bingo, e-sports, and the VIP programme.

By using the syukur66 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team for further assistance.

2Personal Data We Collect

Syukur66 only collects data that is strictly necessary to provide a safe, efficient, and responsible service. Below are the categories of data we collect along with the purpose of collection:

We do not collect special category data such as health information, religious beliefs, political views, or biometric data unless specifically required to fulfil a particular legal obligation.

3How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. syukur66 uses your personal data for the following purposes:

• Account Management – Creates, verifies, and maintains your member account, including processing registration and the required KYC verification.
• Transaction Processing – Handles all deposits, withdrawals, and other financial transactions securely and efficiently through approved payment providers.
• Platform Security – Detects and prevents fraud, money laundering, multiple account ownership, and any suspicious activity or violations of our Terms and Conditions.
• Customer Support – Provides effective technical assistance and customer support when you contact our team via live chat or email.
• Responsible Gaming – Monitors gameplay patterns to identify signs of problem gambling and provides appropriate control tools when needed.
• Service Communications – Sends important notifications related to your account, such as transaction confirmations, security updates, and policy changes.
• Legal Compliance – Fulfils our obligations under applicable Malaysian law, including PDPA 2010 and anti-money laundering regulations.
• Platform Improvements – Analyses usage data in aggregate and anonymised form to improve platform performance, user interface, and the overall member experience.

Syukur66 does not use your personal data for any third-party marketing purposes without your explicit consent. If you have opted in to receive promotional communications from us, you may unsubscribe at any time through your account settings.

4Data Sharing & Disclosure to Third Parties

Syukur66 does not sell, transfer, or disclose your personal data to external parties for commercial purposes. However, there are limited situations where data sharing is necessary and lawful:

• Payment Service Providers – We share the necessary transaction information with payment providers such as FPX, DuitNow, and e-wallet operators to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
• Game Software Providers – Third-party game providers offering games on our platform may receive the minimum game session data required to operate those games. No personal identity data is shared without legitimate reason.
• Legal Authorities – We may be required to disclose data to police authorities, courts, or regulatory bodies when directed to do so under Malaysian law.
• Fraud Prevention – In cases of suspected fraud, we may share necessary information with fraud prevention agencies or relevant financial institutions to protect the interests of all parties.
• Professional Advisors – Lawyers, accountants, or consultants engaged by syukur66 may access certain data under strict professional confidentiality obligations for legal or financial advisory purposes.

In all of the above data-sharing scenarios, syukur66 ensures that only the minimum necessary data is shared, and that all recipient parties are bound by data protection obligations equivalent to or higher than our own.

5Data Security & Technical Protection Measures

Syukur66 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our security measures encompass technical, administrative, and physical safeguards.

Our key technical security measures:

• 256-bit SSL/TLS Encryption – All communications between your browser or app and our servers are protected by industry-grade encryption.
• Two-Factor Authentication (2FA) – Members are encouraged and able to activate 2FA for an added layer of security during login and withdrawal.
• 24/7 Monitoring – Our security monitoring system operates around the clock to detect any unauthorised access attempts or suspicious activity.
• Firewall & Intrusion Prevention System – Our server infrastructure is protected by multi-layered firewalls and advanced intrusion detection systems.
• Regular Data Backups – Our data is automatically backed up to a separate secure location to ensure recoverability in the event of any system failure.
• Regular Security Testing – We conduct regular penetration testing and security audits carried out by independent security experts.

While we take all reasonable steps to protect your data, no system is 100% breach-proof. In the unlikely event of a data breach that affects your rights or freedoms, syukur66 will notify you and the relevant authorities within the timeframe required by law.

6Data Retention Period

Syukur66 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable Malaysian law.

Our data retention guidelines are as follows:

• Active Account Data – Retained for the duration your account remains active and for a period of no less than 5 years after account closure, in line with anti-money laundering legal requirements.
• Financial Transaction Records – Retained for a minimum of 7 years as required by Malaysian financial and tax law.
• Support Communication Logs – Retained for 3 years for reference and dispute resolution purposes.
• Technical Data (IP Log) – Retained for 90 days for security and fraud detection purposes.
• Marketing Data (where applicable) – Retained until you withdraw your consent or request deletion.

Once the retention period expires or when data is no longer required, syukur66 will ensure it is securely deleted or anonymised using industry-recognised methods.

7Cookies, Trackers & Related Technology

Syukur66 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Below are the types of cookies we use:

• Essential Cookies – Required for core platform functions such as login authentication, session security, and balance management. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies – Collects anonymised information on how users interact with our platform to help us identify and improve problem areas.
• Functional Cookies – Stores user preferences such as language, display settings, and other personal preferences so you do not need to reset them on every visit.

Syukur66 does not use third-party cookies for targeted advertising or sell your browsing data to advertising networks. You may manage cookie settings through your web browser; however, please note that disabling essential cookies may affect platform functionality.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by syukur66. We fully respect these rights and provide channels for you to exercise them:

To exercise any of the above rights, please contact our privacy team via live chat or email. We may need to verify your identity before processing any request in order to protect the security of your data.

9International Data Transfer

In the course of its operations, syukur66 may need to transfer your personal data to servers or service providers located outside Malaysia. This includes cloud infrastructure providers and international gaming software vendors.

When such transfers occur, syukur66 ensures adequate protection through the following measures:

• Transfer data only to countries or regions with a level of data protection equivalent to or higher than Malaysia.
• Using standard data transfer agreements that bind recipients to equivalent data protection obligations.
• Ensuring all third-party service providers comply with strict privacy policies and have signed comprehensive data processing agreements.
• Conducting data protection impact assessments before any new cross-border data transfer is approved.

You may contact us for more information on the specific safeguards applied to any international data transfers relating to your account.

10Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the syukur66 privacy team is ready to assist you.

How to contact us:

• Live Chat 24/7 – The fastest way to get immediate assistance. Our support agents are available around the clock on the syukur66 platform.
• Privacy Email – Send your detailed enquiry to our privacy team at [email protected]. We will respond within 2 business days.

For complaints relating to personal data processing that you believe does not comply with PDPA 2010, you also have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.

Syukur66 is committed to addressing every privacy enquiry with seriousness, transparency, and within a reasonable timeframe. Your trust is our most valuable asset, and we will never take this responsibility lightly.

Effective date: 1 January 2026. This version supersedes all previously published versions of the syukur66 Privacy Policy. syukur66 reserves the right to update this policy from time to time; any material changes will be communicated to members via email or in-platform notification.